Frequently Asked Questions
Everything you need to know about your Maggie Rogers order.
When will my order ship?
Standard orders are typically processed within 3-5 business days. Pre-order items will ship on or around the release date specified on the product page.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What is your return policy?
We accept returns for most items within 30 days of delivery, provided they are in original, unworn condition. Please note that music media like vinyl and CDs must be unopened.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and digital wallets such as Apple Pay and Google Pay.
My item arrived damaged. What should I do?
Please contact our customer support team immediately with your order number and photos of the damage. We will arrange for a replacement or a full refund.